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FAQs
There are some questions which the customer will always ask about the product, the company, or Ewald Schillig. We have gathered these questions together and listed them below.
Why are there no outlet sales?
With Ewald Schillig, you only ever have superior quality products. That's why we don't offer outlet sales. Instead you will always find new and interesting products at your local furniture stockist, as well as bargain special offers.
Is the furniture safe from a health point of view,
and does it contain any harmful substances? Is the upholstered furniture tested for quality? What does the furniture look like inside? What coverings are available? What cushioning is available? What can I do about stains? How do I look after for the upholstery? You will find answers to these questions in our Quality Pass which you can download here as pdf-file.
Why can't I order through the website?
Our range of upholstered furniture is as individual as you and your requirements. That is why what we show you on the Internet can only give you a very limited impression. The best way to get a feeling for the whole diversity of models, the coverings and the colours is to visit your local furniture stockist. Also, you can only tell how comfor- table things are to sit on by trying them out for real. In the end we want you to be completely satisfied.
What does the furniture cost?
This is certain to be the first question you ask. And there is only one answer: our range of upholstered furniture is as individual as you and your requirements, which is why you alone determine the price of your sofa or suite. After all, we don't sell any “off-the-peg” products.
How do I get the suite I want?
Have you got your eye on a particular model? Then ask your local furniture stockist right away whether they have it on display. Once you have made your choice there, the furniture you want will be delivered very quickly directly to your home. |